Warmiplanet support

How can we help?

Tell us what you need and include your order number or product model so we can route your request quickly.

Product advice

Room size, ceiling height, fan size, finish, and product selection.

Mounting, wiring, remote pairing, app setup, and first-use questions.

Remotes, blades, light kits, receivers, motors, and warranty support.

Delivery, damaged or missing items, returns, and order status.

Send a request

For faster product and technical support, add the model number and describe what you see, hear, or need help with.

For sparks, smoke, a burning smell, or exposed wiring, switch off power at the breaker and contact a qualified electrician.